Privacy Policy
Effective Date: February 10, 2026
Hey there!
At Faida.club by Faidaclub Solutions Private Limited (Mysuru), your privacy matters to us. This Policy explains what information we collect when you use our app/website for deals, gift cards, and premium features, how we use it, who we share it with, and your rights. By using Faida, you agree to this.
Questions? Reach out anytime.
1. Information We Collect
Personal Information:
Name, email address, phone number
Payment and billing information (we don't store card/bank details, handled via vendor third-party gateways)
Usage Information:
App usage patterns and preferences
Transaction history, gift card purchases, and redemption usage
Device information and identifiers (e.g., device type, IP address)
We may collect additional info if you contact support, join promotions, or enable features like location for better deals.
2. How We Use Your Information
To provide and maintain our services (browsing deals, buying & redeeming gift cards, premium access)
To process transactions and deliver gift cards (via our partner Hubble Money)
To communicate with you about orders, offers, updates, and support
To improve our app, personalize experiences, and prevent fraud
To comply with legal obligations (e.g., RBI guidelines for prepaid instruments, tax requirements)
3. Information Sharing
We may share your information with:
Hubble Money (myhubble.money / Gullak Technologies Pvt Ltd) they power gift card issuance, delivery, and redemption, so we share necessary transaction and account data for fulfillment. Their Privacy Policy applies to their handling (see https://www.myhubble.money/privacy-policy)
Partnered brands/merchants - limited data needed for gift card redemption or verification
Service providers (e.g., payment gateways, cloud hosting, analytics tools) who help run the app
Legal authorities or regulators when required by law
Business partners only with your explicit consent
We do not sell your personal information.
4. Data Security
We use industry-standard security measures (encryption, access controls, secure transmission) to protect your data from unauthorized access, loss, or misuse. However, no internet transmission or storage is 100% secure—we can't guarantee absolute protection. Please keep your account credentials safe and report any issues right away.
5. Your Rights
Under Indian laws (including the Digital Personal Data Protection Act, 2023):
Access and update your personal information
Request deletion of your data (subject to legal retention needs)
Opt-out of marketing communications (via app settings or email)
Request data portability
To exercise these rights, email founders@faida.club with your request - we'll verify your identity and respond within required timelines. For grievances, contact our Grievance Officer at the same email.
6. Children's Privacy
Faida is not intended for users under 18 without verifiable parental/guardian consent. If we discover data collected from a child without proper consent, we'll delete it promptly.
7. Cookies & Similar Technologies
We use cookies, pixels, and similar tools for essential functions, analytics, and (if you opt-in) personalized ads. You can manage preferences in your browser or app settings.
8. Changes to This Policy
We may update this Policy from time to time. The current version is always shown with its Effective Date at the top of this page. Please check back periodically to stay informed of any changes.
9. Contact Us
Faidaclub Solutions Private Limited
#27/20, Theobald Road, Nazarbad, Ittigegud, Mysuru – 570010
Email: founders@faida.club